FREQUENTLY ASKED QUESTIONSYou've got questions, and we've got answers
Does M.S. Chem-Dry offer coupons, specials or promo codes for carpet cleaning?
Yes, at M.S. Chem-Dry we do occasionally offer coupons and special promotions. You can find our current coupons on our Coupons page. You should also follow us on Facebook and Pinterest to get the latest coupons for carpet cleaning in Omaha, NE and be notified of promotions as soon as they are happening.
Are Chem-Dry products safe for my kids and pets?
All of the ingredients in Chem-Dry’s primary cleaner, The Natural®, are on the F.D.A.’s G.R.A.S. (Generally Recognized as Safe) list and are safe for your carpets, home, family, and the environment. Like the name states, The Natural® doesn’t contain any harsh soaps or chemicals, but is rather composed of natural elements that are safe for your carpets.
Is Chem-Dry the same as steam cleaning?
No, M.S. Chem-Dry is not a steam cleaner. We use a carbonated cleaning solution combined with powerful suction to lift and remove dirt and grime from your carpets. As a result, we do not need to use the gallons of water that traditional steam cleaners use. Continue on to the next question below to see how Chem-Dry compares to steam carpet cleaning in Omaha, NE.
How does Chem-Dry compare to steam cleaning?
Traditional steam carpet cleaning in Omaha, NE saturates your carpet with an excessive amount of water filled with soaps and detergents. This process leaves you with wet carpets for 1-2 days. Plus the soapy residue left behind attracts dirt and causes your carpets to get dirty much faster.
M.S. Chem-Dry’s process for carpet cleaning in Omaha, NE is very different. We use a carbonated cleaning solution called The Natural® that employs millions of microscopic bubbles to explode dirt from deep in your carpet fibers. The use of carbonation allows us to use a fraction of the water that steam cleaners require. After the carbonation releases and lifts the dirt, our high-powered equipment agitates and extracts the dirt and moisture from the carpet. No sticky residue, no excessive moisture – just clean, healthy carpet and quick dry times.
What type of chemicals does Chem-Dry use?
Chem-Dry actually does not use any chemicals. The “Chem” in our name is short for “Chemistry” because our core cleaning solutions were developed (and continue to be improved) using chemistry, not chemicals. We use a natural, green-certified cleaning product called…you guessed it, The Natural®, as our primary cleaner. As the name suggests, The Natural® doesn’t contain any soaps or phosphates and is non-toxic and hypo-allergenic. It’s completely safe for kids, pets, and your home. By contrast, most steam cleaners use soaps, detergents, and harsh chemicals in their cleaning process.
What is the best carpet cleaning method?
The Chem-Dry cleaning process is considered by many to be superior and healthier than other methods for your carpet and upholstery cleaning. Chem-Dry’s unique Hot Carbonating Extraction® carpet cleaning method uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper and longer-lasting clean. Our carbonated cleaning solution only requires us to use a fraction of the moisture other methods require. This allows your carpets to dry faster, typically in 1-2 hours rather than 1-2 days and helps prevent the growth of mold and mildew under your carpet. Chem-Dry’s signature cleaning solution, The Natural®, is a cleaning mixture that – through the power of carbonation – lifts dirt to the surface where it is whisked away. The Natural® is non-toxic and ideal for homes with kids and pets.
Why do I need protectant on my carpets?
Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a smart investment is that it slows the aging and wearing process and can extend the life of your carpets.
How do you remove pet urine odor from carpets?
Pet odors can linger for months if not treated properly. As urine dries in the carpet and padding, what’s left are millions of concentrated urine crystals that become even more pungent. Many companies just mask this odor with chemicals. Chem-Dry uses a patented system called P.U.R.T.®, (Pet Urine Removal Treatment), to literally explode the urine crystals and break down the enzymes, which gets rid of the pet urine odor.
Will my carpets re-soil quickly after the cleaning is finished?
Not with Chem-Dry. Many carpet cleaners including steam cleaners use soaps and detergents in their process. This often leaves behind a sticky residue on your carpets that attracts dirt, leads to carpets re-soiling quickly after being cleaned, and often requires more frequent professional cleanings. As mentioned above, at M.S. Chem-Dry carpet cleaning in Omaha, NE , we use a natural, biodegradable carpet and upholstery cleaning solution that doesn’t contain any soaps, detergents, or harsh chemicals, so it won’t leave any sticky or dirt-attracting residue.
How long will it take for my carpet to dry completely?
Drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet in your home. In general, turning on your air conditioning or fans will help accelerate dry times. After a professional carpet cleaning in Omaha, NE, it typically takes 1-2 hours for the carpet to dry. Sometimes carpets can take longer to dry for various reasons.
How often should I have my carpets cleaned?
The EPA (Environmental Protection Agency) suggests that homeowners clean their carpets every 3-6 months. The majority of our customers get their carpets cleaned 1-2 times per year. If you have kids, pets, or if someone in your home has asthma or allergies, it’s advisable to do it more frequently.
Should I vacuum before you arrive?
This is not necessary. Our professionally trained technicians will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive as a standard part of our carpet cleaning in Omaha.
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
M.S. Chem-Dry carpet cleaning in Omaha, NE uses up to 80% less water than typical steam cleaning because its carbonated cleaner, The Natural®, relies on millions of microscopic bubbles to release dirt and grime from the fibers of your carpet and raise it to the surface where it can easily be suctioned away. This low water, low-pressure approach is healthier for your carpets, allows your carpets to dry in only 1-2 hours and is also more environmentally friendly.
Can other carpet cleaning methods actually hurt my carpets?
Yes. Steam carpet cleaning in Omaha, NE uses a process of forcing large quantities of soapy water into your carpets and then attempts to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days. Excessive moisture also leads to re-soiling, which is when your carpets actually attract dirt.
What is considered a room?
Our room sizes are based on 150 sq ft. If any of your rooms are over 150 sq ft, there may be an additional area charge. Hallways and stairs are considered to be separate from a room.
How long does it take for furniture to dry?
In most cases, cleaned furniture dries within just a couple of hours, but in some cases, it may take overnight to fully dry depending on the upholstery’s fabric and how deeply it was cleaned – i.e. heavily stained areas will take longer to dry.
Do you offer protectant or stain guard for upholstery?
How does Chem-Dry clean upholstery?
We use our proprietary Hot Carbonating Extraction® cleaning method, featuring our core cleaner The Natural® for upholstery cleaning in Omaha, NE. The carbonated cleaning bubbles release dirt and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution and dirt from your furniture, leaving it with a deeper, healthier clean than other alternatives.
How often do upholstery manufacturers recommend that you clean your furniture?
Most manufacturers recommend professional upholstery cleaning every 24-48 months. As with carpets, the presence of kids, pets, and those with allergies and asthma in the home necessitates more frequent cleaning to improve the overall healthiness of the home. If furniture is stained, saturated or has unwanted odor then it is ready for a cleaning.
Why should I have my upholstered furniture professionally cleaned?
In homes that have carpet, up to 80% of the dust and dirt brought into the home can end up in your furniture and upholstered fabrics. Without professional cleaning, this dust and dirt will remain in your carpets and furniture and can become very unhealthy.
Tile & Grout Cleaning
Why should I have my tile, stone and grout cleaned?
Just like carpet, dirt builds up over time that dulls your tile or stone’s appearance and discolors your grout. A thorough, professional grout and tile cleaning in Omaha, NE is the only way to remove the deep-down dirt, make this area of your home look nicer and ensure that all areas of your home are clean and healthy. Scrubbing tile and grout on your hands and knees isn’t a fun job – with our professional equipment we can save your back-ache and make your tile surfaces look better than ever.
How often should I clean my tile, stone and/or grout?
Many factors need to be considered when determining the frequency of tile cleaning in Omaha, NE. Foot traffic, children, pets, and routine floor maintenance will affect how often you need to have your tile, stone & grout cleaned. If stains and discoloration are present then your tile and grout are ready for a cleaning.
Why should I have my grout lines sealed?
Grout is a porous material that absorbs soil and spills, just like carpet. Having a sealant applied will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. The type of sealant you choose will determine the degree of stain resistance that the grout will hold.
Serving all of Omaha, including: Douglas County, Sarpy County, Saunders County, NE Pottawattamie County, IA, Council Bluffs, Elkhorn, La Vista, Waterloo, Boys Town, Papillion, Bellevue, Carter Lake, Green Meadows and the surrounding areas.
*Based on results of studies conducted by independent laboratories of the Chem-Dry HCE (Hot Carbonating Extraction) and P.U.R.T. (Pet Urine Removal Treatment). Allergens tested were dog and cat dander and dust mite matter. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Figures are an average across multiple tests.